Happy
Happy people. That’s what we do it for.
Check out our story.
Happy people. That’s what we do it for.
Check out our story.
Our story
We believe that we should make living and working more worthwhile: more fun, more exciting, more sustainable and – above all – more convenient. We believe that everything should not be centred on the building, but on the people who live and work in it every day. And we believe that when that happens, and only then, that what we do is worthwhile.
How it all started
In 2012, we started working according to this belief. It was then that we launched our service concept, which is modelled a little on the American concept, in a high-rise apartment building called De Rotterdam. It included having someone on-site every day, someone to be of service to the users: from doing thorough rounds of the building to hanging up a lamp and from taking in parcels to doing odd jobs in the apartments. We arranged a suitable host for every type of job in or around the building: proactive, friendly, hospitable, practical, and discreet. Now, we have hospitality hosts and service managers working in office and residential buildings from Groningen at one end of the country to Maastricht at the other.
The Digital Community
In 2015, we started to develop our digital community platform that centres on the wishes and needs of the users. Our app is available in the App Store, on Google Play and for desktop computers. Users are kept up to date on breakdowns and outages, maintenance, and other relevant matters. But, of course, that’s not all. Need a babysitter? Want to book a spot in the in-house gym? Thinking of signing up for the silent disco in the communal garden? Or do you need to send a request, perhaps for a repair? The app covers all those matters, too.
Our values
Our values are the essence of who we are and how we operate. People are our main focus, and our service revolves around them. Every day, without fail, we aim to supply the best possible service. Happy people. That’s why we do it.
Engaged 💚
We listen to users, focus on understanding, and pay even more attention to what and how we communicate. That’s how we make living and working in different buildings better. We just care.
Together 👯
We believe in the power of together: with colleagues, with users, with clients, with stakeholders, with partners, with local heroes, and with start-ups. That’s how we manage to provide the best service for a fair price.
Getting it done 💪
We’re bold and we get things done. It’s what keeps us moving forward, learning and discovering, to improve our service bit by bit, every day.
Trust ✅
Our people work independently, so trust is essential. We highly appreciate expertise, engagement, and honesty. Both individually and as a whole, we assume our responsibility and are dedicted to our work.
Enough about us. We want to hear your story. Come by for coffee and tell us in person.
